Navigating the Complexities of Customer Consent Management Under TCPA Regulations?

ConsentOpt

The System of Record for Customer Consent Across Messaging & AI Engagement

Centralize, retain, and audit customer consent across SMS, MMS, RCS, and AI voice interactions—so your business can engage confidently, withstand scrutiny, and respond decisively when compliance matters most.

Compliance Isn’t Optional.

Proof Is Everything.

Messaging and AI-driven engagement expose businesses to real regulatory risk under the TCPA, carrier requirements, and evolving consent standards.

When scrutiny occurs whether from regulators, carriers, or legal counsel—good intentions are not enough.

ConsentOpt ensures your consent records are centralized, verifiable, and defensible before problems arise and after questions are asked.

Engagement Without Exposure

The High-Response Trap

In today’s market, attention is the most valuable currency. Traditional outreach is failing: email open rates have plateaued at ~20%, and cold calls are increasingly ignored. Forward-thinking businesses are pivoting to Messaging and Voice AI because the data is undeniable SMS boasts a 98% open rate and a 45% response rate, outperforming email by up to 5x.

Messaging isn't just information; it’s interaction. It’s personal, immediate, and mobile first. However, this explosive engagement comes with a hidden, high-stakes price tag.

The TCPA Minefield

The same automation that drives your ROI also puts you directly in the crosshairs of the Telephone Consumer Protection Act (TCPA). With the FCC’s recent rulings declaring AI-generated voices as "artificial" and closing the "lead-gen loophole," the legal landscape has shifted.

Businesses often fall into these common pitfalls:

  • The Consent Deficit: Relying on "implied consent" or purchased leads that don't meet the Prior Express Written Consent (PEWC) standard.

  • The Multiplier Effect: TCPA violations carry statutory damages of $500 to $1,500 per message or call. In a high-volume AI campaign, a single oversight can balloon into multi-million dollar class-action liability.

  • The One-to-One Rule: You can no longer hide behind "marketing partners." Consent must be clear, conspicuous, and specific to your brand.

Compliance is Your Revenue Protector

At ConsentOpt, we believe consent shouldn't be an afterthought—it should be an asset. We provide the architecture to ensure your high-performance messaging channels are built on a foundation of ironclad, audit-ready data.

Don't let TCPA liability wipe out your engagement gains. Architect your systems for defensible consent with ConsentOpt.

Compliance You Can Prove

Messaging works too well to rely on assumptions.


ConsentOpt turns consent into verifiable, auditable, and instantly retrievable evidence automatically.
Eliminate Risk

Messages and AI voice calls are blocked automatically if consent is missing, expired, or revoked.

Every consent event is time-stamped, logged, and preserved with full context

Know you can answer the compliance question the moment it’s asked

Be Audit-Ready
Operate With Confidence

Every Message Sent is a Legal Event.

Treat It Like One..

ConsentOpt is a Multi-Channel automated Compliance First SAAS infrastructure designed for AI Voice and Business Messaging that ensures consent, mitigates risk, and provides audit-ready evidence at scale, while preserving your consent records to meet the TCPA requirement of 7 years.

Human & Manual Compliance Management

Human compliance programs rely on:

• Policies instead of enforced systems
• Sampling a small percentage of messages and calls
• Spreadsheets, CRM notes, and tribal knowledge
• After-the-fact audits instead of real-time prevention

Even highly skilled compliance officers can’t monitor 100% of messages, calls, and AI interactions—and gaps create liability. At scale, this leads to missed opt-outs, unverifiable consent, inconsistent disclosures, and audit stress..

TCPA Compliance Unlocked: Mastering Consent Verification with ConsentOpt

To protect your rights and ensure transparency in all dealings, it is essential to obtain client consent. Empower yourself and your clients by embracing ConsentOpt today—taking the first step towards a more trustworthy and ethical business relationship.

Why ConsentOpt?

The Compliance-First Engine for AI & Messaging.

ConsentOpt is a premier SAAS platform that leverages the highly reliable Telnyx infrastructure to bridge the gap, between high-engagement communication and strict legal adherence. Built with a compliance-first philosophy, ConsentOpt empowers businesses to leverage the 98% open rates of messaging and the efficiency of Voice AI, without falling victim to the catastrophic statutory damages associated with the TCPA and 10DLC regulations.

At ConsentOpt, we streamline consent processes to protect your brand against TCPA and 10DLC challenges with carrier-approved, audit-ready information.

ConsentOpt offers a customized compliance-as-a-service platform that shields companies from TCPA and 10DLC risks. By automating the gathering, validation, and storage of Prior Express Written Consent (PEWC), ConsentOpt guarantees that your Voice AI and messaging initiatives are founded on secure, audit-ready data.

A Compliance-First Foundation

Unlike traditional messaging platforms that treat consent as a secondary checkbox, ConsentOpt integrates compliance into the very fabric of your outreach. We operate on the principle that every interaction is a liability unless proven otherwise. Our system enforces Prior Express Written Consent (PEWC) standards at the point of capture, ensuring that your campaigns are built on a foundation of verified, one-to-one authorization.

Precision Auditing & Messaging Control

ConsentOpt provides granular visibility into your communication ecosystem.

Our robust auditing suite tracks every message sent and every AI-voice interaction initiated.

  • Real-Time Scrubbing: Automatically cross-references your outreach lists against the National Do Not Call (DNC) Registry and internal suppression lists.

  • Campaign Governance: Centralized management of 10DLC brand registrations and campaign use cases to ensure carrier delivery and prevent "spam" flagging.

  • Automated Opt-Out Processing: Instant, ironclad handling of "STOP" and "QUIT" keywords, removing the risk of manual processing errors.

Evidence-Grade Record Retainment

The burden of proof in a TCPA lawsuit lies solely with the business. ConsentOpt serves as your digital vault, providing Regulatory Record Retainment that exceeds standard requirements.

  • Audit-Ready Documentation: Every opt-in is captured with a comprehensive "Evidence of Consent" packet, including timestamped logs, IP addresses, and the exact "clear and conspicuous" disclosure presented to the consumer.

  • Persistence & Portability: We maintain your records for the full duration of the TCPA statute of limitations, ensuring that if a lawsuit arises years after a campaign, you have the data needed to mount a successful defense.

  • Visual Proof Preservation: TCPA adherence rates and verification metrics & Consent Record Retrieval & Reporting

ConsentOpt doesn’t just help you talk to your customers; it ensures you have the legal right to stay in the conversation.

Safeguard your Business against possible legal actions and penalties

The Compliance & Consent Function is ConsentOpt's TCPA-compliant consent management and verification system that captures, tracks, and verifies customer consent across all communication channels — functioning as your regulatory compliance command center that replaces spreadsheet tracking, paper consent forms, and risky manual record-keeping that exposes businesses to $500-$1,500 per-violation TCPA lawsuits.

Automate consent collection and protect your brand from costly TCPA and 10DLC risks.

Multi-Channel Flexible Connectivity options

Precision Auditing & Messaging Control

Will you be ready?

Proof of Consent when asked for it, is the difference between scrambling and knowing the risk is mitigated and where the proof is readily available upon request.

Test our two step Consent Flow here..

At ConsentOpt privacy is our number one concern, we never sell or share private data in any way.

ConsentOpt was built to manage messaging risk at any scale—from a single operator to complex, multi-team organizations—by making consent enforceable, auditable, and always available.”